Industry:
Telecom

Segment:
Active Infrastructure

Job Family:
Network Management

Job Role:
Network Operations Centre (NOC) Engineer

Indicative Role Titles:
Provisioning Engineer, Network Manager, NOC Administrator

Role Description:
The jobholder provisions end to end network and manages the network quality and elements so as to optimize network usage and regulate overall customer experience of the network.

Required Interactions:

Internal Stakeholders:

-Team Members
-Line Manager

External Stakeholders:

-Client/Customer
-Leadership
-Other functions

Job Accountabilities:

-Responsible for provisioning end to end network
-Handle remote management of network
-Monitor and maintain the network and provide user support

Technical Competencies:
-Circuit Provisioning
-Monitoring Network

Personal Characteristics:

-Analyzes Information
-Focuses on Process and Quality
-Generates Solutions
-Applies technical Knowledge
-Maintains Industry Awareness

Qualifications & Training:

Essential Qualification:

-Graduate Engineer degree in Electronics/ Telecommunications

Indicative Certifications & Trainings:
-Basics of Operating System and Programming Languages
-Networking technologies and protocols like Ethernet, Fast Ethernet, TCP/ IP etc.

Indicative Years of Experience:

-0-3 years of work experience in relevant areas