Industry:
Telecom

Segment:
Active Infrastructure

Job Family:
Network Management

Job Role:
Network Maintenance Engineer

Indicative Role Titles:
Fault Management Engineer, Network Operations Manager

Role Description:
The jobholder conducts fault diagnosis and rectifies faults in the base station and network switching subsystems.

Required Interactions:

Internal Stakeholders:

-Team Members
-Line Manager

External Stakeholders:

-Client/Customer
-Leadership
-Other function

Job Accountabilities:
-Responsible for troubleshooting network and equipment related issues
-Maintain network uptime and resolve faults in the shortest period of time
-Undertake system configuration and network upgrade activities
-Direct the field team for implementation of change activities
-Give recommendations for network planning in advance
-Document all observations and report changes and developments as and when necessary

Technical Competencies:

-Fault Rectification
-Undertaking Technical Change

Personal Characteristics:

-Analyzes Information
-Focuses on Process and Quality
-Generates Solutions
-Applies Technical Knowledge

Qualifications & Training:

Essential Qualification:

-Graduate Engineer degree in Electronics/ Telecommunications

Indicative Certifications & Trainings:
-Networking technologies and protocols like Ethernet, Fast Ethernet, TCP/ IP etc.

Indicative Years of Experience:
-0-3 years of work experience/internship in relevant areas