Industry:
Telecom
Segment:
Active Infrastructure
Job Family:
Network Management
Job Role:
Network Maintenance Engineer
Indicative Role Titles:
Fault Management Engineer, Network Operations Manager
Role Description:
The jobholder conducts fault diagnosis and rectifies faults in the base station and network switching subsystems.
Required Interactions:
Internal Stakeholders:
-Team Members
-Line Manager
External Stakeholders:
-Client/Customer
-Leadership
-Other function
Job Accountabilities:
-Responsible for troubleshooting network and equipment related issues
-Maintain network uptime and resolve faults in the shortest period of time
-Undertake system configuration and network upgrade activities
-Direct the field team for implementation of change activities
-Give recommendations for network planning in advance
-Document all observations and report changes and developments as and when necessary
Technical Competencies:
-Fault Rectification
-Undertaking Technical Change
Personal Characteristics:
-Analyzes Information
-Focuses on Process and Quality
-Generates Solutions
-Applies Technical Knowledge
Qualifications & Training:
Essential Qualification:
-Graduate Engineer degree in Electronics/ Telecommunications
Indicative Certifications & Trainings:
-Networking technologies and protocols like Ethernet, Fast Ethernet, TCP/ IP etc.
Indicative Years of Experience:
-0-3 years of work experience/internship in relevant areas