Industry:
Telecom

Segment:
Telecom Service

Job Family:
Sales

Job Role:
Sales Executive

Indicative Role Titles:
Field Sales Executive, Sales Manager

Role Description:
The jobholder is responsible for selling the telecom service/ product to customers and increasing the distribution network of the same through effective channel partners.

Required Interactions:

Internal Stakeholders:

-Team Members
-Marketing team
-Business Development team
-Pre-sales team
-Line Manager

External Stakeholders:

-Channel partners
-Direct customers

 

Job Accountabilities:

-Sell products and services to prospective and existing clients through direct sales and channel partners
-Track the performance of channel partners and take necessary steps to achieve sales targets
-Generate awareness of the company product/ service on all sales platforms
-Work to increase the company’s distribution base
-Handle customer complaints by directing them to the relevant department and ensure customer satisfaction

Technical Competencies

-Sales
-Customer Support

Personal Characteristics:

-Articulates Effectively
-Focuses on Customer
-Influences Others
-Negotiates
-Drives Results
-Inspires Others
-Behaves Flexibly

Qualifications & Training:

Essential Qualification:

-Graduate in any discipline

Indicative Certifications & Trainings:

-Training on Microsoft Office, Customer Service, Time Management, Communication

Indicative Years of Experience:
-0-2 years of work experience/internship in relevant areas