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Coaching Skills

The Effective Executive – Coaching Skills

Coach, Role Model, Counselor, Sup­porter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coach­ ing is based on a partnership that involves giving both support and chal­lenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization.

Learning Objectives:

-Understand how coaching can be used to develop your team.

-Develop the coaching skills that help improve individual performance.

-Demonstrate the behaviors and practices of an effective coach.

-Recognize employees” strengths and give them the feedback they need to succeed.

-Identify employee problems and ways you can help to correct them.

Training Topics:

-Introduction to Business Management
-Defining coaching
-The two schools of coaches
-Five critical coaching skills
-Communications skills
-Non-verbal communication
-Johari Windows
-Learning styles and principles
-Methods of feedback
-Benefits/consequences approach
-Dealing with problem employees
-When not to coach

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