Project Manager

Project Manager

Information Technology Outsourcing (ITO)

Key Functional Roles

Job Family:
Project Management

Job Role:
Project Manager

Indicative Role Titles:
Program Manager, Project Lead, Implementation Manager

Role Description:
Responsible for end-to-end project management for the assigned projects which includes project planning, resource identification and allocation, project delivery, tracking utilization, reporting and coordination of project related activities.

Required Interactions:

Internal Stakeholders:

-Line Manager
-Team members

External Stakeholders:


Job Accountabilities:
-Prepare detailed project plan for project delivery basis cost and time analysis and resource availability
-Identify and allocate resources optimally to ensure increased cost and time efficiency
-Establish appropriate quality policies and standards necessary for project delivery
-Develop detailed metrics, cost analysis, resource utilization, and other reporting templates
-Establish a communication process with key stakeholders that incorporates issue tracking, escalation, and resolution
-Ensure deliverable quality and sustainability
-Identify key risk and develop mitigation strategy and plan

Technical Competencies:
-Project Management
-Change Management
-IT Literacy

Personal Characteristics:
-Focuses on Process and Quality
-Articulates Effectively
-Influences Others
-Manages Resources
-Drives Results
-Takes Prudent Risks
-Presents with Impact
-Inspires Others
-Behaves Flexibly

Qualifications & Training:

Essential Qualification:

– Graduate in Computer Science, Engineering

Indicative Certifications & Trainings:

-Training on Technical Writing, Communication Skills


Indicative Years of Experience:
-4-6 years of work experience/internship in relevant areas

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