Business Analyst


Information Technology Outsourcing (ITO)


IT Products & Services

Job Family:

Functional Consulting

Job Role:

Business Analyst

Indicative Role Titles Interactions:

Associate Consultant, IT Analyst, Business

Role Description:

The job holder is responsible for translating the client’s business requirements to technology requirements for the technology team and act as facilitators in the process of development and deployment of the end product.

Required Interaction:

Internal Stakeholders:

– Line manager
– Deployment Group
– Consulting Team Members

External Stakeholders:

– Client
– Subject Matter Experts

Job Accountabilities:

– Understands client requirements and translate them into technology requirements
– Submit recommendations on conceptualization, design, installation and delivery of services to derive business value from technology initiatives in order to meet client’s business objectives
– Conducts research and data analysis to support the development team
– Assist in post-implementation and in continuous improvement efforts in enhancing performance and providing increased

Technical Competencie:

-Requirement Gathering & Analysis
-Product/Service Planning
-Report Generation

 Personal Characteristics:

-Analyzes Information
-Solves Problems
-Articulates Effectively
-Listens Actively
-Resolves Conflicts
-Focuses on Customers

Qualifications & Training:

Essential Qualification:

-Graduate in a Computer Science, Information Technology or Business Management

Indicative Certifications & Trainings:

-Training on Technical Writing, Planning and Modeling, Project Management and Reporting

Indicative Years of Experience:

-0-3 years of work experience/internship in relevant areas

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